Internet that keeps up with home.

The NBN is Australia's wholesale broadband network. Miyzon provides your retail internet service over the NBN connection available at your premises.

Check your address on this page. The result can show the NBN technology available at the premises, such as FTTP, HFC, FTTN, FTTB or FTTC where applicable.

Use the address checker above. Once your premises is qualified, the plan carousel is filtered to the speed tiers available for that address.

Typical Evening Speed is an indication of the download speed customers can generally expect during the busy evening period. The plan card shows the relevant typical download and upload information for each plan.

Actual performance can be affected by your NBN technology, line conditions, Wi-Fi, modem or router capability, the number of devices using the connection and the destination you are connecting to.

It means the address may be eligible to move from its current NBN technology to Fibre to the Premises when an eligible service is ordered. Final eligibility and any required work are confirmed as part of the order.

Yes. The NBN plans shown on this page include unlimited data.

The plans shown here are offered without a long-term lock-in contract. Any separate modem payment arrangement or applicable charges are shown before checkout.

Plan changes can be requested later, subject to the speed tiers available at your address and any conditions that apply to the new plan.

Any applicable upfront charges, modem costs and optional extras are shown before the order is submitted at checkout.

A Critical Information Summary gives you key information about a telecommunications plan, including pricing, inclusions and important conditions. Each plan card links to the relevant summary.

Yes. You can choose BYO during setup and use a compatible modem or router with your Miyzon NBN service.

No. NBN equipment connects the premises to the NBN network. Your modem or router connects your devices and provides your home network and Wi-Fi.

Your existing equipment may still work, but an older router can limit the speed you experience, particularly over Wi-Fi or on higher-speed plans. Your equipment should be capable of supporting the speed you order.

Wi-Fi is affected by distance, walls, interference, device capability and router placement. A wired Ethernet connection usually provides a better indication of the performance reaching your router.

An open and reasonably central position is usually best. Avoid hiding the router inside cabinets or placing it behind large objects where possible.

Yes. Home Phone is available as an optional service during the plan setup flow on this page.

Number porting may be available for an existing service. The number and eligibility are checked as part of the Home Phone order.

Yes. International calling can be selected as an additional option when Home Phone is added to the order.

NBN-based phone services rely on powered network equipment and may not operate during a power outage. Do not rely on an NBN Home Phone service as your only way to make emergency calls during a loss of power.

Your order is processed against the NBN service at your address. Miyzon will provide updates as the connection progresses and let you know if anything else is required.

Activation time depends on the existing NBN connection at the premises and whether any additional NBN work or an appointment is required.

Not every order requires an appointment. If installation or additional NBN work is needed, the available appointment or next step is confirmed during the order process.

The new address needs to be checked because NBN technology and available speeds can differ by premises. Miyzon can then confirm the service options available at the new address.

Checkout shows the selected plan, modem, optional services, recurring charges and applicable upfront amounts before you submit the order.

The payment methods available for your order are shown during checkout so you can choose from the options currently offered by Miyzon.

MyMiyzon is the customer area for managing service and account information available through your Miyzon account.

Check your modem and NBN equipment first, then check Miyzon service status or contact support if the connection remains unavailable.